1
2
3
Another New Webinar!
Screening Questions, Scripts, and Case Management System
Click Here for More News Updates »
View Now
Don't Miss This Conference!
The National Aging and Law Conference is December 9-11, 2010
Click Here for more updates »
Register Now
In the News!
California Senior Legal Hotline Making a Difference with Foreclosure Counseling
Click Here for more updates »
View Video
Senior Legal Helpline Annual Report
Report on the activities of senior legal helplines for calendar year 2008
Click Here for more updates »
Read the Report
Senior Legal Helplines Conference Call: A Chance for New Helplines to Discuss Processes, Challenges, and Ideas. October 15, 2009 3pm Eastern
Click Here for More News Updates »
Learn more
National Association of Senior Legal Hotlines Bi-Monthly Conference Call « Previous Next »
Learn more
Using Technology for Client Services in the Helpline Environment. Webinar on December 17, 2009, 3pm Eastern « Previous
Learn more
Webinars
Measuring Outcomes: Telling the Senior Legal Helpline Story
Many senior legal hotline managers struggle with how to tell others about the good work that their hotlines are doing each year. Many funders and community leaders are looking for more than just a report on the number of clients and cases. This workshop discusses telling the story of the hotlines through various outcome measures. It discusses the challenges and limitations for hotlines in reporting outcome measures because of the limited levels of service that many offer. The webinar was recorded on March 26, 2009.
Powerpoint Presentation: [.ppt][.pdf]
Legal Counsel for the Elderly's Outcome Coding: [.xls]
Content Management Powered by CuteNews
Powerpoints from Conferences and Presentations
Florida_Model.ppt 591KB Jan 25 2010 11:28:58 AM