Tech Support

Do you want to develop a telephone intake and delivery system but don't know where to begin?

The Technical Support for Legal Hotlines Project provides technical assistance,, information, and consultation to managers of legal hotlines and organizations interested in developing legal hotlines. The Project is sponsored by the AARP Foundation with a grant from the U.S. Administration on Aging.

Project Services

Legal Hotlines egroup
To join the Legal Hotlines ListServ, contact Shoshanna Ehrlich at sehrlich@aarp.org

On-Call Technical Assistance
Managers of legal hotline or organizations interested in developing legal hotlines can call the Project Director, Shoshanna Ehrlich, to discuss any Hotline related matter.

Shoshanna Ehrlich, Esq.
Phone: (954) 472-0997 (Eastern Time)
Fax: (954) 472-3633
e-mail: sehrlich@aarp.org

Site-Visits
Managers of legal hotlines can call Jan May, Director of AARP Legal Counsel for the Elderly (Washington, D.C.,) to arrange site-visits to inspect the Legal Counsel for the Elderly Legal Hotline.

Jan May, Esq.
Phone: (202) 434-2164
Fax: (202) 434-6464
e-mail: jmay@aarp.org

Publications
Legal Hotline Quarterly. The Project publishes a quarterly newsletter featuring in-depth articles about legal hotlines, hotline news, statistics, and other matters of interest to hotline managers. To subscribe to this free publication please contact Shoshanna Ehrlich or access current issues here.

Cataloguing and Dissemination of Materials
The Project has cataloged hundreds of documents pertaining to legal hotlines and continues to collect and catalog materials. To access the catalog and download documents or order them in hard copy, click here.