Reaching the Right Clients
Even if your call volume is high, maximizing resources to provide services to socially and economically vulnerable clients, including minority, non-English speaking, disabled, and rural clients is a challenge. Look here for articles, webinars, and samples of outreach materials used to target hard to reach clients.
Reaching Clients Webinars
Other Outreach Resources
- AARP Foundation and NASLH Work Together on Medicare Part D Extra Help
- Assessing the Legal Needs of Older Persons (ppt) (pdf)
- Assessing the Legal Needs of Older Americans