Legal Hotline Connections:
In the Current Issue
Vulnerable Seniors are Most Vulnerable During and After a Disaster
By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, Inc., and Project Administrator, Center for Elder Rights Advocacy
This year, the Federal Government has issued 44 Major Disaster Declarations for natural disasters occurring across the country. Even with substantial warning and preparation for many of these disasters by state and local governments, hundreds have still lost their lives in these disasters. Many of these deaths, as well as injuries, could be prevented with proper preparedness. A 2014 study found that only 1 in 3 seniors had participated in an educational program or had read materials related to disaster preparedness. Educating individuals on what they can do to better prepare for disasters is vital to protect lives and prevent injuries...
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Running a Hotline without Power
By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and CERA Project Specialist
Cincinnati, other than the occasional flood or tornado, is thankfully not prone to natural disasters. However, in 2008, the remnants of Hurricane Ike caused massive power outages throughout the Cincinnati area. Certain locations, including my home, were without power for a week. Pro Seniors was without power for two weekdays. There have been numerous other shorter power outages during my tenure as manager of the hotline at Pro Seniors, the Ohio statewide senior legal hotline... Read the full article.
The Shoshanna Ehrlich Excellence in Senior Legal Hotlines Advocacy Award
Article provided by the National Association of Senior Legal Hotlines
Shoshanna Ehrlich retired in 2015 from a twenty-five year career in legal hotlines. Her work was a unique three-dimensional journey viewed through the organizational, historical, and geographic aspects of legal hotline services. From 1989-1996, she worked at Legal Services of Greater Miami, Inc. (LSGMI) as a legal hotline attorney/ project director for the statewide senior legal hotline, and supervising attorney for their Elder Law Unit. From LSGMI Shoshanna went to the AARP Foundation, which recruited her to work on its Legal Hotline Technical Assistance Project, a national support center for legal hotline planners and managers. In 2009, the Legal Hotline Technical Assistance Project moved to Elder Law of Michigan’s Center for Elder Rights Advocacy, where Shoshanna was thrilled to continue her work with legal hotlines for another six years... Read the full article.
Five Ways to Make Your Hotline Disaster-Ready
By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy
If there is one thing that I have learned in the past few years, it is to be ready for anything. We have had to deal with a week-long power outage, a flood, an evacuation due to a gas leak, a cut fiber optic cable that once provided internet service, threat of violence from a client, and countless blizzards. Each time we encounter one of these challenges, we learn something that we could have done better. After working on several versions of our emergency plan, and after working with two other hotlines on reviewing their plans, I have a couple of suggestions that I thought other hotline programs, and even non-hotline programs, might find helpful...
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When Disaster Strikes – What Senior Clients Should Know and How to Tell Them
By Ellen Cheek, Staff Attorney, Florida Senior Legal Helpline
In a February 2016 blog post, Attorney Ellie Lanier explained how understanding the brain in conflict can help Hotline staff serve clients; in particular, she cited a neuroscience acronym – SCARF — which summarizes the threats that trigger the fight or flight response in the human brain. Threats to Status (a sense of one’s importance); Certainty (ability to predict the future); Autonomy (the feeling of control over events); Relatedness (discriminating between friend and foe); and Fairness, are all triggers... Read the full article
Lessons Learned: Clearing Title and the Obstacle Many Helpline and Legal Services Clients Experience
By Darling Garcia, Director of Operations, Elder Law of Michigan, Inc., and CERA Project Specialist
It has been 13 years since I graduated from law school and these years have been filled with rewarding lessons that have allowed me to have personal and professional growth. As a young attorney, I started my career as a judicial clerk, a solo practitioner, and ultimately a legal services attorney (both as a Legal Aid attorney and a Hotline attorney). As cliché as it may seem, the most profound and meaningful legal experience is, by far, my experience as a legal services attorney... Read the full article
2017 Equal Justice Conference
Save the Date!
The 2017 Equal Justice Conference (EJC) is quickly approaching. The EJC will be hosted in Pittsburgh, PA at the David L. Lawrence Convention Center on May 4th through the 6th.
A preconference day will be hosted on May 3rd, with CERA and the National Association of Senior Legal Hotlines are hosting a preconference session entitled: Running a Legal Hotline is more than Answering the Phone: A Collaborative Workshop. Building on our successes from last year, this will be a day of idea sharing, problem solving, and resource gathering...
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